1. This product comes with a one-year warranty. Buyers must contact us first for the exchange within the warranty period.
2. All the products will be 100% tested before delivery.
3. Our warranty does not extend to any products that are physically damaged or are not under normal operating conditions as a result of misuse or improper installation on the buyer's part.
4. We will provide a Returned Merchandise Authorization (RMA) Number for each item that needs returning. We do not accept the returns without a RMA number.
5. The returns should be returned with our original packages.
6. Defective products must be returned within 30 days from the RMA issuing date. Otherwise, no replacement will be made.
7. Customers must contact us first for the return address.
8. No refund is accepted after 30 days of receipt.
9. The returns made for non-defective merchandise will be charged a up to 30% restocking fee.
10. In all cases, buyers pay for the shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
11. The refund will be made upon receipt of the return item. After we receive the product, we inspect it to determine the cause of any defect, then update by email with our findings. This process usually takes five business days.
